Privacy Policy

Last updated: November 15, 2026

Effective: October 19, 2026

This is a reference translation of the Japanese original. If there is any discrepancy between this translation and the Japanese version, the Japanese version prevails.

Jigemu LLC ("we", "us"), the operator of GYMWARD (the "App"), respects your privacy and takes the greatest care in protecting personal information. This Privacy Policy (this "Policy") sets out how personal information is handled in the App. Please read this Policy before using the App.

Article 1 (Scope)

This Policy applies to all personal information and usage data that we collect, use and manage in connection with your use of the App.

Article 2 (Information we collect)

We collect the following information in order to provide the App.

1. Account information
   • The user identifier (user id), email address and display name provided through your Apple account (Sign in with Apple)
2. Profile information
   • Height, weight, sex, home gym and player ID that you choose to enter
3. Health and exercise information
   • Start time, end time and duration of training sessions
   • Values you enter for each exercise, such as weight, reps, sets, distance, speed and duration
   • Energy expenditure (joules) and personal best records calculated from the above
4. Location information
   • GPS / WiFi derived location (latitude, longitude, accuracy) permitted by your device's operating system
   • Used solely to register your home gym and to determine whether you are within a certain distance of it
5. In-app activity data
   • The content of posts (text, photos, share cards, links) and their visibility, comments, likes and follows
   • The body text of messages (DMs) and records of sending and receiving them (sender, recipient, timestamp, read status)
   • Profile photo and header image (if set)
   • Records of reports and blocks
   • Records of posts shown to you (the post shown, the screen it was shown on, its position in the ordering, the reason and score for which it was selected, and the times at which you liked or commented)
   • Records counted toward the season ranking and your cumulative score
6. Device and environment information
   • Device model, OS version, app version, language setting, time zone and IP address
   • Push notification tokens and the language and delivery environment settings for notifications
   • Crash logs and performance information

Article 3 (Purposes of use)

We use the information collected under the preceding Article for the following purposes.

1. Providing the App (account authentication, profile display, operation of the logging features)
2. Storing your training records, calculating energy expenditure and showing comparisons with past records
3. Determining your home gym (checking whether you are within a certain distance of it) and aggregating records by gym
4. Providing the paid plan (GYMWARD Plus) and managing billing status
5. Displaying rankings and aggregated results, and displaying posts, comments and profiles that you have chosen to make public to other users
6. Automated screening of inappropriate expressions in posts, comments and display names, responding to reports and giving effect to blocks between users
7. Providing the messaging (DM) feature, and reviewing the contents of messages to the extent necessary to respond to reports, investigate misuse and comply with applicable laws and regulations
8. Selecting the posts shown in your timeline and determining their ordering (including avoiding showing you posts you have already seen), and improving that selection
9. Analyzing usage statistics and improving the App
10. Detecting and responding to misuse (cheating, automation, tampering and the like)
11. Responding to your inquiries
12. Sending important notices and delivering push notifications
13. Responding to obligations under applicable laws and regulations
14. Developing, researching, planning and improving the App and new features and services
15. Delivering and displaying campaigns, surveys, notices, advertisements and other information, and measuring their effectiveness
16. Surveying usage trends and creating and analyzing statistical data
17. Responding to disputes, litigation and other legal proceedings, and exercising and defending our rights
18. Purposes incidental or related to any of the above

Article 4 (Provision to third parties)

We do not provide your personal information to third parties except in the following cases.

1. Where you have consented
2. Where required by applicable laws and regulations
3. Where necessary to protect the life, body or property of a person

Posts that you have chosen to make public (text, photos, share cards, links), comments, public posts that you have liked, as well as your display name, account ID, profile photo, header image, level, rank (your band in this season's standings), this season's and cumulative scores, past season results, muscles trained in the last 30 days, follower counts, avatar body type, and the country and region of your home gym (the largest administrative division below the country level, such as a prefecture or state) are displayed to other users of the App. The name and address of your home gym, your height and weight, and detailed training records such as weight and reps per exercise are not displayed to other users. You can switch a post to private or delete it after posting. The body text of a message (DM) is displayed only to the user you sent it to.

The App uses the following third-party services and entrusts information to them to the extent necessary to provide those services.

These processors handle the information only in accordance with our instructions and only within the purposes set out in this Policy.

Among the processors listed above, Supabase Inc., Google LLC, Apple Inc., RevenueCat, Inc., OpenAI, L.L.C. and Functional Software, Inc. and others are located outside Japan (principally in the United States), and your personal information may therefore be handled in those countries. Such handling is carried out only to the extent necessary to achieve the purposes set out in this Policy.

We make these transfers to providers outside Japan under Article 28, paragraph 1 of the Act on the Protection of Personal Information, as transfers to a party that has established a system continuously meeting the standards equivalent to the measures a personal information handling business operator must take under Chapter IV, Section 2 of that Act. We have entered into agreements on the handling of personal information with each provider, have taken the measures necessary to ensure that they continuously implement equivalent measures, and verify that implementation at least once a year. Information about the countries concerned, the personal data protection regimes in those countries, the measures those providers take to protect personal information, and the measures we have taken as described above will be provided through the contact point in Article 13 upon your request.

We may create statistical information from the information we collect, processed into a form that cannot identify a specific individual and that does not constitute personal information. We may use and provide such statistical information to third parties without being subject to the purpose limitations in this Policy and without a time limit.

Article 5 (Cookies and similar technologies)

The App is a mobile application and does not use browser cookies. It uses the following on-device storage instead.

1. AsyncStorage: your authentication session, a local cache viewable offline (session history, PRs and the like) and onboarding progress
2. Supabase authentication tokens: access and refresh tokens (with expiry) that keep you signed in

These are stored on your device and are erased when you sign out or delete the App.

Article 6 (Handling of health and exercise information)

1. The height, weight, training records and other values you enter are used only to calculate energy expenditure and to let you review your own progress.
2. This information is not intended for medical diagnosis or medical practice. The figures shown in the App are estimates only and do not constitute medical advice.
3. We do not provide this information to third parties except as set out in Article 4.

Article 7 (Handling of location information)

1. We collect location information only if you have permitted the App to use location.
2. Location information is used solely to register and determine your home gym (checking whether you are within a certain distance of it).
3. You can stop the collection of location information at any time from your device's OS settings or from within the App. If you stop it, some features such as logging training at a gym may become unavailable.
4. We do not continuously track your location history. The App uses foreground location only and does not track in the background.

Article 8 (Use by minors)

The App is intended for people aged 13 or over. People under 13 may not use the App. People aged 13 or over and under 18 should use the App with the consent of a parent or guardian.

Article 9 (Retention period)

We retain your personal information only for the period necessary to provide the App. If you delete your account, we will delete the personal information we hold within a reasonable period, except to the extent required by applicable laws and regulations.

Article 10 (Disclosure, correction, deletion and similar requests)

You may request disclosure, correction, addition, deletion, suspension of use or suspension of provision to third parties of your own personal information held by us. Please contact us using the method set out in Article 13 (Contact).

Article 11 (Security measures)

We take reasonable technical and organizational measures to prevent leakage, loss or damage of your personal information and otherwise to manage it securely. Specifically, we encrypt communications (HTTPS / TLS), apply access control to the database (row level security) and store authentication tokens securely.

While we take the measures described above, given the nature of transmitting information over the internet we cannot guarantee complete security. If personal information is leaked or otherwise compromised due to a cause attributable to us and you suffer damage as a result, our liability for damages is governed by the limitation of liability provisions of the Terms of Service of the App.

Article 12 (Changes to this Policy)

We may change this Policy in response to changes in laws and regulations, changes to the service and similar circumstances. If there is a material change, we will give advance notice within the App or on the App's distribution channel. The amended Policy takes effect when it is posted in the App or notice is given.

We may also change the purposes of use within a scope reasonably considered to be related to the purposes before the change, and if we do so we will notify or publish the change within the App or in this Policy.

Article 13 (Business operator information and contact)

The personal information handling operator for the App, and the contact point for inquiries about this Policy and for requests such as disclosure of personal information, are as follows.

• Operator: Jigemu LLC (Jigemu合同会社)
• Representative: disclosed without delay upon your request
• Address: 5F FPG Links Jinnan, 1-11-4 Jinnan, Shibuya-ku, Tokyo, Japan
• Contact: support@jigemu.com

End of document

Terms of Service

Last updated: November 15, 2026

Effective: October 19, 2026

This is a reference translation of the Japanese original. If there is any discrepancy between this translation and the Japanese version, the Japanese version prevails.

These Terms of Service (these "Terms") set out the conditions for using GYMWARD (the "App"). Everyone who uses the App (a "User") must agree to these Terms before using it.

Article 1 (Scope)

1. These Terms apply to every relationship arising from use of the App.
2. Rules, guidelines, notices and similar materials that we post within the App from time to time (collectively, the "Individual Terms") form part of these Terms. If these Terms and the Individual Terms differ, the Individual Terms prevail.

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

1. "App": the mobile application "GYMWARD" provided by us and its related services
2. "User": an individual who uses the App having agreed to these Terms
3. "Account": the authentication credentials a User registers in order to use the App
4. "Content": all information that a User displays, sends, receives or posts in the App, including text, images, numeric values and location information
5. "Record Data": the records, progress, ranking positions and similar data created in the App by a User's actions

Article 3 (Account registration)

1. A User creates an Account by signing in to the App with an Apple account (Sign in with Apple) and entering the required information.
2. A User shall keep their registered information accurate and up to date at all times.
3. A User is responsible for managing their Account credentials. Accounts may not be transferred or lent to third parties.
4. All acts carried out through an Account are deemed to be acts of the registered holder of that Account.

Article 4 (Content of the service)

The App provides training logging, visualization of energy expenditure, aggregation of records, ranking display and record sharing features.

Article 5 (Health and exercise disclaimer)

1. The App does not provide medical or health guidance. Energy expenditure, levels, recommendations and similar figures shown in the App are reference values only and do not replace medical advice, diagnosis or treatment.
2. Exercise is undertaken at the User's own risk. We are not liable for injury, harm to health or any other damage arising during training. If you have a pre-existing condition or any concern about exercising, please consult a physician.
3. We are not liable for any consequence to a User's body, whether or not the User followed recommendations made by the App.

Article 6 (In-app purchases)

1. All paid features of the App are provided through Apple's in-app purchase system. Payment is charged to the User's Apple ID.
2. After a purchase is completed, we do not accept refunds, cancellations or reimbursement for any reason, except where required by law or where we have acted with intent or gross negligence. Refunds for in-app purchases are governed by Apple's policies and procedures.
3. Rights obtained by purchase belong to the individual User only and may not be transferred, sold or lent to other Users.
4. If we discontinue the App, we will take appropriate steps such as stopping new purchases or presenting a reasonable refund method.

Article 6-2 (Paid subscription)

1. We may offer an auto-renewing subscription, "GYMWARD Plus" (the "Subscription"). The price is JPY 980 per month (tax included) or JPY 7,800 per year (tax included); benefits and contents are as displayed in the App and on the App Store.
2. The Subscription is provided through Apple's in-app purchase system and payment is charged to the User's Apple ID. It renews automatically unless cancelled at least 24 hours before the end of the current billing period, and the same amount is charged on each renewal.
3. We may offer a free trial period for first-time subscribers only. No charge is made if the Subscription is cancelled during the free trial. If it is not cancelled at least 24 hours before the end of the trial, it automatically converts to a paid billing period. Whether a trial is offered, and its length, are as displayed in the App and on the App Store.
4. Cancellation is carried out by the User from "Settings > Apple ID > Subscriptions" on the iPhone. Even after cancellation, the Subscription remains usable until the end of the current billing period.
5. Refunds are governed by Apple's policies and procedures. We do not provide pro-rated or other refunds.
6. We may change the price, benefits or contents of the Subscription, or discontinue it, after giving reasonable advance notice. A price increase may require the User's consent in accordance with the procedures set by Apple.
7. If the Subscription is cancelled or discontinued, the treatment of benefits already provided is governed by these Terms and other applicable provisions.

Article 7 (Prohibited conduct)

A User must not do any of the following when using the App.

1. Acts that violate laws, regulations or public order and morals
2. Acts that infringe the rights or interests of other Users, third parties or us
3. Impersonating another User
4. Analyzing, modifying, copying, decompiling or otherwise reverse engineering the App's source code, communications or server responses
5. Tampering with the App's client or server to generate or obtain false training records, energy expenditure or similar data
6. Using the App through automation tools, bots, emulators or similar means
7. Spoofing location information to pretend to be somewhere you are not, in order to log gym training or similar records in the App
8. Defamation, discrimination, harassment, threats or stalking directed at other Users
9. Posting sexual, violent or discriminatory content, or content contrary to public order and morals
10. Posting for commercial, promotional, solicitation or proselytizing purposes
11. Placing an excessive load on the App's servers or related infrastructure
12. Interfering with the operation of the App
13. Acts that risk falling under any of the above, or any other act we reasonably consider inappropriate

Article 8 (Response to violations)

1. If a User violates the preceding Article, or if we reasonably judge that there is a risk of such a violation, we may take the following measures without prior notice.
   • Deleting the relevant post or record
   • Cancelling records, levels, ranking positions or similar data obtained improperly
   • Suspending or deleting the Account
2. Except where we have acted with intent or gross negligence, we are not liable for damage caused to a User by the measures above.

Article 8-2 (Post visibility, reporting and blocking)

1. Posts that a User has chosen to make public (text, photos, share cards, links) and comments are displayed to other Users of the App. A post can be switched between public and private after posting. Posts and comments cannot be edited.
2. We do not tolerate inappropriate content or nuisance behavior toward other Users. Posts, comments, display names, account IDs, profile photos and header images are screened automatically on submission, and anything judged inappropriate cannot be submitted.
3. A User may report an inappropriate post, comment or User from within the App. Reported content immediately stops being displayed to the User who reported it.
4. A User may block another User. When a User is blocked, each party's posts, comments and profile stop being displayed to the other, and any follow relationship is removed.
5. We review reports promptly and, if we judge that these Terms have been violated, take the measures set out in the preceding Article (deleting the post, suspending the Account and so on).
6. A User's profile displays the country and region of their home gym (the largest administrative division below the country level, such as a prefecture or state). The name and address of the home gym are not displayed to other Users.
7. Direct messages can be sent only between Users who follow each other. To limit server load, there is a monthly cap on the number of new conversations a User on the free plan can start themselves (replies to conversations started by the other party do not count). The cap is as displayed in the App.
8. The body text of a direct message is not subject to the automated screening on submission described in paragraph 2. We may review the contents of messages to the extent necessary to respond to reports, investigate misuse, determine whether these Terms have been violated and comply with applicable laws and regulations. The handling of messages is otherwise governed by the Privacy Policy.

Article 9 (Intellectual property)

1. All rights in the App and in the software, designs, trademarks, logos, text, images and databases it contains belong to us or to those who have licensed them to us.
2. A User may not copy, repurpose, redistribute or modify the App's content without our permission.
3. For Content that a User posts or provides within the App (including public posts and comments), the User grants us a royalty-free, perpetual, worldwide, sublicensable right to use, reproduce, modify, adapt, crop, compress, publicly transmit and display that Content to the extent necessary to provide, improve and promote the App.
4. Within the scope of the preceding paragraph, the User shall not exercise their moral rights as an author (the right of publication, the right of attribution and the right to preserve integrity) against us or anyone we designate.
5. The User represents and warrants that they hold the rights necessary for the Content they post or provide, or have obtained the necessary permissions, and that such Content does not infringe the rights of any third party.

Article 10 (Record Data)

1. Record Data (training records, home gym, rankings and so on) is stored on our servers but is not the private property of the User.
2. If Record Data is lost or corrupted due to a communications failure, hardware failure, operational error on our part or similar cause, we will attempt recovery to a reasonable extent but do not guarantee it.
3. We may change Record Data as required by changes to the App's specifications, adjustments to score calculation, anti-abuse measures or operational necessity.

Article 11 (Location information and third-party services)

1. The App uses the device's location information to register and determine the home gym. Permission in the OS settings is required.
2. The App uses the Google Places API for gym search. Search results include content presented by Google.
3. Use of these third-party services is subject to the terms of each service provider.

Article 12 (Changes, suspension and termination of the service)

1. We may change the contents of the App without prior notice.
2. We may temporarily suspend provision of the App for maintenance, system failure or other reasonable causes.
3. We may discontinue the App where there is a reasonable cause. If we do, we will give notice in advance where possible.
4. Except where we have acted with intent or gross negligence, we are not liable for damage caused to a User by a change, suspension or termination under this Article.

Article 13 (Withdrawal and account deletion)

1. A User may delete their Account at any time. The procedure for deleting an Account is published within the App.
2. Record Data linked to the Account is destroyed at the same time as the Account is deleted. It cannot be restored.
3. After Account deletion, the handling of personal information we hold is governed by the Privacy Policy.

Article 14 (Disclaimer)

1. We make no warranty that the App is fit for any particular purpose of a User, that it has the functionality, accuracy or usefulness a User expects, that it will be available without interruption, that it is free of bugs or defects, or that transmitted information and Record Data will not be lost or altered, nor any other warranty.
2. Even where damage is caused to a User by a cause attributable to us, except where we have acted with intent or gross negligence, the damages we compensate are limited to ordinary and direct damage actually incurred by the User, and do not include lost profits, lost business opportunities, lost data, special damages, consequential damages or other indirect damages (including where we foresaw or could have foreseen the damage).
3. Even where we are liable for damages under the preceding paragraph, the total amount is capped at the total amount the User actually paid to us in relation to the App during the 12 months before the event giving rise to the damage (JPY 1,000 if the User used the App free of charge).
4. Transactions, communications and disputes arising between a User and other Users or third parties shall be handled and resolved by the User at their own responsibility, and we bear no liability for such matters.

Article 14-2 (Indemnification by Users)

1. If a User breaches these Terms, or causes a dispute with a third party in connection with their use of the App (including the posting of Content), and we incur damage as a result (including reasonable attorneys' fees incurred in responding to a third-party claim), the User shall indemnify us for that damage to the extent attributable to the User.
2. If we become aware of a dispute or claim under the preceding paragraph, we will notify the User of its contents. The User shall provide the cooperation necessary to resolve that dispute or claim at our request.

Article 15 (Use by minors)

1. A minor who uses the App or purchases paid features shall do so with the prior consent of a person with parental authority or another statutory representative.
2. We presume that a minor using the App has obtained the consent of their statutory representative. If a minor uses the App and makes a purchase or enters into another transaction by falsely claiming that such consent exists or by misstating their age, that transaction may not be rescinded.

Article 16 (Exclusion of antisocial forces)

1. A User represents and warrants that they are not an organized crime group, a member of such a group, a company related to such a group, a corporate extortionist or any other antisocial force ("Antisocial Forces"), and that they have no relationship with Antisocial Forces.
2. If a User breaches the preceding paragraph, we may suspend their use of the App or delete their Account without prior notice. Except where we have acted with intent or gross negligence, we are not liable for damage caused to the User thereby.

Article 17 (Assignment of rights and obligations)

1. A User may not assign, transfer, pledge or otherwise dispose of their status under these Terms or all or part of their rights and obligations under these Terms to a third party without our prior written consent.
2. If we transfer the business relating to the App to a third party (including universal succession by merger, company split or similar), we may transfer to the transferee our status under these Terms, our rights and obligations under these Terms and Users' registered information, and Users agree to this in advance.

Article 18 (Severability)

1. Even if any provision of these Terms or part of it is held invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remainder of these Terms and the remainder of that provision continue in full force and effect.
2. The part held invalid or unenforceable shall be applied only to the valid and enforceable extent closest to the intent of that part.

Article 19 (Special provisions regarding Apple and other app store operators)

1. These Terms are concluded between the User and us, not between the User and Apple Inc. or any other app store operator (a "Platform Operator"). We, and not the Platform Operator, are responsible for the App and its contents.
2. We are responsible for providing maintenance and support for the App; the Platform Operator bears no such obligation.
3. If the App fails to conform to any applicable warranty, the User may notify the Platform Operator, and where the App was obtained through Apple, Apple may refund the purchase price of the App (if any). To the maximum extent permitted by applicable law, the Platform Operator has no other warranty obligation with respect to the App.
4. We are responsible, to the extent set out in these Terms, for addressing third-party claims relating to the App or the User's possession or use of it (including product liability, failure to conform to legal requirements, claims under consumer protection laws and allegations of intellectual property infringement); the Platform Operator bears no such responsibility.
5. The User represents and warrants that (a) they are not located in a country subject to a US government embargo or designated as a terrorist-supporting country, and (b) they are not listed on any US government restricted party list or equivalent list.
6. The User shall comply with the terms of use separately set by the Platform Operator (such as the Apple Media Services Terms and Conditions) when using the App.
7. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon the User's acceptance of these Terms, Apple has the right as a third-party beneficiary to enforce these Terms against the User.

Article 20 (Changes to these Terms)

1. We may change these Terms where we judge it necessary.
2. If we change these Terms, we will announce the effective date and content of the amended Terms within the App or on the App's distribution channel with an appropriate notice period.
3. If a User uses the App on or after the effective date of the amended Terms, the User is deemed to have agreed to the amended Terms.

Article 21 (Governing law and jurisdiction)

1. These Terms are governed by and construed in accordance with the laws of Japan.
2. The Tokyo District Court shall have exclusive jurisdiction in the first instance over any dispute arising out of or in connection with the App or these Terms.

Article 22 (Contact)

For inquiries about these Terms, please contact us at:

• Operator: Jigemu LLC (Jigemu合同会社)
• Contact: support@jigemu.com

End of document

Notation Based on the Act on Specified Commercial Transactions

This is a reference translation of the Japanese original. If there is any discrepancy between this translation and the Japanese version, the Japanese version prevails.

This notation relates to in-app purchases (the paid subscription) in GYMWARD. It is a disclosure required by Japan's Act on Specified Commercial Transactions and is specific to Japan. If you are outside Japan, the mandatory consumer protection laws of your country or region may take precedence over the conditions stated here.

• Seller: Jigemu LLC (Jigemu合同会社)
• Representative in charge of operations: disclosed without delay upon your request
• Address: 5F FPG Links Jinnan, 1-11-4 Jinnan, Shibuya-ku, Tokyo, Japan
• Telephone number: disclosed without delay upon your request
• Contact: support@jigemu.com
• Price: the amount shown on the purchase screen for each product (tax included)
• Subscription product: GYMWARD Plus (auto-renewing recurring billing)
  • Monthly plan: JPY 980 (tax included)
  • Annual plan: JPY 7,800 (tax included)
• Free trial: a free trial period may be offered for first-time subscribers only. No charge is made if you cancel during the trial. If you do not cancel at least 24 hours before the end of the trial, it automatically converts to a paid period. Whether a trial is offered, and its length, are shown in the App and on the App Store purchase screen
• Automatic renewal: GYMWARD Plus is an auto-renewing subscription. It renews automatically unless cancelled at least 24 hours before the end of the current billing period, and your Apple ID is charged on each renewal. You can cancel from "Settings > Apple ID > Subscriptions" on your iPhone. Even after cancellation, you can continue to use it until the end of the current billing period. We do not provide pro-rated refunds (refunds are governed by Apple's policies and procedures)
• Costs other than the product price: data communication charges and similar costs are borne by the customer
• Payment method: Apple in-app purchase (the payment method registered to your Apple ID)
• Payment timing: as determined by Apple's payment method and timing
• Delivery timing: provided in the App immediately after the payment procedure is completed
• Sales period: if a product is sold for a limited period, this is shown on the purchase screen for that product or in an in-app notice (no such limitation applies where nothing is shown)
• Returns and cancellation: due to the nature of digital content, returns, cancellations and refunds after the purchase procedure is completed are not accepted, except where required by law or where we have acted with intent or gross negligence. Refunds for in-app purchases are governed by Apple's policies and procedures
• Supported environment: the iOS versions (iPhone / iPad) listed on the App Store product page
• Other conditions and disclaimers: the conditions of use of the App, the scope and cap of damages and other disclaimers are governed by the Terms of Service of the App